116-699 / Program for Quality Assurance

Austria
GOP Information  
 
Organisation sharing the GOP
Related practices from PaSQ database
Austrian Dental Chamber

Topic

Quality indicators
There is no specified text here
Category
Reporting and learning systems
Patient safety culture / Patient safety climate
GOP Description
 
Implementation level
National
Clinical settings
Dental offices in Austria
Objectives
To evaluate the quality of dental care
Population
Dentists established in Austria
Methods
 
Methodology
1. Program defines various indicators concerning the quality of dental care.
2. Every single dental office has to evaluate their quality by using the indicators.
3. The results of the evaluation are controlled by the program via random inspections.
4. Certificates about positive evaluation are issued.
5. Reevaluation starts every 5 years using the same procedure.
Timeframe implementation
~ 18 month
Implementation tools available
1. Database has to be established.
2. Personnel for the inspections and for administration has to be trained.
3. Scientific input for the definitionof indicators has to be collected (and financed).
Implementation cost
~ € 180.000 for the circle of 5 years
Results
 
Method used to measure the results
Analysis of the data base
Results
~ 95% of dentists got certificates about positive quality evaluation
Analysis of the results
Quality of dental care was raised significantly especially concerning structure- and processquality
Implementation barriers
 
Did you find implementation barriers?
No
Please describe implementation barriers
There is no specified text here
Describe the strategies used to overcome the barriers (If needed)
There is no specified text here
Other information
 
Other information about the GOP that you would like to add (Link or attached document)
There is no specified text here
There is no specified text here
Contact information
 
Name: Joerg Krainhoefner
Position/function: Director
Department: Board
Organisation: Austrian Dental Chamber
City: Vienna
Country: Austria
Region: Vienna
E-mail: krainhoefner@zahnaerztekammer.at
Phone: +43 505110
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