224 / Training Plan Patient Safety Culture

SPAIN
Classification of the PSP
Type of Patient Safety Practice Safe
 
Clinical Risk Management Practice (CRMP)
Related practices from PaSQ database
"Best fit" category of the reported practice
Patient safety culture / Patient safety climate
Education in Patient Safety There is no specified text here
Topic of the reported practice
Professional learning program on quality and safety
Aim and the benefit of the Patient Safety Practice
 
Any service company, especially if they are of Health, has a duty and obligation under the policy and strategy to ensure continuous improvement, understood as a set of integrated activities aimed at improving competition and optimum performance and professional awareness of the importance of it and its maintenance within optimal standards.
Therefore must have defined a Annual Training Plan for staff, so as to update the knowledge, skills, attitudes and skills to ensure excellent quality in the services provided.
The pursuit of continuous improvement as a way to get a hospital with a high degree of excellence, makes designing various systems to achieve this goal. The primary objective of FHC and user requirements are in the same direction: to ensure safe care and top quality.
To this end, in 2009, thanks to approval and funding by the Ministry of Health Social Policy and Equality, was created and defined the Functional Unit Specific Risk Management for Patient Safety in FHC, whose main strategic line was implement the Patient Safety Process (PSP), framed it within the process map of FHC, model management of this hospital since its inception.

Thus in November 2011 gave achieved that objective and launched the Patient Safety Process, counting with a multidisciplinary team of action to seek, analyze and develop mechanisms that encourage continuous improvement and the default excellence in quality. All framed within the Health Insurance Scope principle.
One of those mechanisms that promote continuous improvement and defect guarantee the safety of our patients goes mainly to the training of professionals in safety culture.
For this reason, the PSP team is operating has set targets for all education professionals FHC, defining a Training Plan, object of this proposal.

Among the motives and reasons to justify this proposal is clear and proven evidence as to the need to make a proper risk management within the healthcare environment, ensuring a safe and sanitary environment also avoid major complications and even death of patients due to adverse events that could have been potentially avoidable if there had been clear lines of prevention, recording, notification cause-effect approach, evaluation, and ultimately Specialized Risk Management to ensure our primary goal: Healthcare excellent and safe for users with maximum effectiveness and efficiency.
These lines must be managed and evaluated by teams properly trained in safety and with a clear commitment to continuous improvement.
Members of this PSP we believe that investing in knowledge and training among professionals is the best guarantee of excellent results expected.
On the other hand the FHC has never stayed away in regard to patient safety and even more so when their care processes and care are mostly certified ISO, EFQM, EMAS, OHSAS, etc. and this shows the interest of this hospital achieve maximum excellence in patient care.

We must make every effort turning professional around patient safety and this is achieved through a team trained in this field to lead all operations to be designed to achieve this purpose and involving both patients and professionals, relatives, relevant institutions and health policies in a unique partnership.

OBJECTIVES

• General Purpose:

Ensure, in an effective and efficient health care safe, excellent and high quality user Calahorra Hospital Foundation as a fortress having professionals with specific training in patient safety culture.

• Specific objectives:

1. Promote among professionals nonpunitive culture of error management on security issues.
2. Training professionals in knowledge systems registration, reporting and analysis of adverse events desired.
3. Getting professionals acquire skills appropriate risk management through proper training.
4. Know the culture of safety professionals FHC, by analyzing the surveys that will be given at the beginning of the contract.
Description of the Patient Safety Practice
 
There is no specified text here
Attachment of relevant written information and/or photos, as appropriate
238_WP4_ANEXO I Meeting agenda safety training in culture.pdf
There is no specified text here
There is no specified text here
There is no specified text here
Effectiveness of the Patient Safety Practice
 
Degree of implementation of reported practice
Yes, partly
Level of implementation of reported practice
Institution level
Specific and measurable outcome for the reported practice were defined
Yes
A baseline measurement before implementation of the reported practice was obtained
Yes
A measurement after full implementation of the reported practice was obtained
Yes
Evaluation of a "positive" effect of the reported practice on Patient Safety
The evaluation showed improvements in Patient Safety outcomes
Type of before-and after evaluation
Both/mixed (qualitative and quantitative)
Enclosure of a reference or attachment in case of published evaluation's results
There is no specified text here
There is no specified text here
Health care context where the Patient Safety Practices was implemented
 
Hospital
Transferability
 
Successful implementation of this Patient Safety Practice in other health care settings than above stated
No
Specification of implementation in another health care setting(s)
There is no specified text here
Successful implementation's level  of this Patient Safety Practice across settings
There is no specified text here
Involved health care staff
 
Physicians
Nurses
Health care assistants
Clinical manager
Quality manager
Risk manager
Patient Involvement
 
Direct service user's involvement as integral part of this Patient Safety Practice
Yes
Specification of the service users or their representatives' involvement in the implementation of this Patient Safety Practice
Patient(s)
Point of time in which service user or their reprasentatives' involvement takes place
During evaluation of the Patient Safety Practices
Active seeking of service users' opinion, feedback, experience, etc. as integral part of this Patient Safety Practice
Yes
Short description of the service users' level of involvement
Consultation, such as asking for information
Public accessibility of information regarding this Patient Safety Practice to patients and citizens/service users
No
List of sources where public information is accessible
There is no specified text here
Implementation of the Patient Safety Practice
 
Existing collaboration with other countries or international organisations related to implementation of this Patient Safety Practice
Yes
Problems encountering in the implememntation course of this Patient Safety Practice like lack of motivation, no management support, etc.
Yes
List of the most prevelent difficulties encuntered during implementation of this Patient Safety Practice
Lack of incentive
Lack of knowledge on implementation strategies
Lack of sharing of progress information among involved staff
No motivation among staff
Not sufficient financial resources available
Not sufficient human resources available
List of the most prevalent drivers for a successful implemetation of this Patient Safety Practice
There is no specified text here
Use of any specific incentives to enhance motivation while implementing this Patient Safety Practice
No
Description of used incentives, if any.
There is no specified text here
Existence of support or approval by the clinical or hospital management or any other hihg level authority in the implementation process of this Patient Safety Practice
Yes
Costs of the Patient Safety Practices
 
Completion of cost calculation related to this Patient Safety Practice
Not relevant
Total number of person days required to implement this Patient Safety Practice
Clinical staff: There is no specified text here
External consultants: There is no specified text here
Support staff: There is no specified text here
Managerial staff: There is no specified text here
Others: There is no specified text here
Not relevant: There is no specified text here
Total number of person days required for training as preparation for implementation of this Patient Safety Practice
Clinical staff: There is no specified text here
External consultants: There is no specified text here
Support staff: There is no specified text here
Managerial staff: There is no specified text here
Others: There is no specified text here
Not relevant: There is no specified text here
Total cost in Euro of specific equipment (machines, software, communications supplies, etc.) needed to support implementation of this Patient Safety Practice
There is no specified text here
Associated cost with a work reduction or foregoing in order to deliver this Patient Safety Practice
There is no specified text here
Contact information
 
Name: ADRIAN MARTINEZ
Country: SPAIN
Organisation: Fundación Hospital Calahorra, La Rioja
E-mail: admartinez@riojalsaud.es
Phone: There is no specified text here
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